[Fix] “No Internet, Secured” Connection Error: Windows 10

The “no internet, secured” connection message is a common error that often pops up on Windows devices when there is a wireless networking issue. For most people, this error can prompt confusion because you know that you are connected to your Wi-Fi router but yet you have no internet access. This means that if you try using your internet browser, it isn’t going to load anything. This tends to prompt the “how come I have no internet, it says I have a secured connection” question. Let’s go over what this error message means, what causes it, and how you can fix it.

What Does “No Internet, Secured” Mean?

If you mouse over your wireless icon in your system tray, which is located on your start menu toolbar, you’ll see a small yellow triangle over the internet symbol. When you mouse over this, a small tooltip will appear with the “no internet, secured” connection message. This error message means that while you are connected to your Wi-Fi network with a secure connection, you are not receiving internet access. It can also mean that your internet is down completely.

Example of No Internet, Secured Connection Error Message

What Causes This Connection Error?

The most common cause behind, “no internet, secured” connection error is a change in your Internet Protocol (IP) configuration settings. These can be accidentally changed or incorrectly set with something as simple as downloading and installing the latest operating system updates. So, with this said, let’s fix the issue by using the following troubleshooting methods.

11 Fixes for “No Internet, Secured” Connection Error

1. Disable Your VPN.

If you are running a virtual private network (VPN), these can come with a built-in kill switch that is designed to disconnect you from the internet if the VPN server crashes or goes offline.

To check to see if this is what is causing the “no internet, secured” connection message, disable the VPN by disconnecting its function and then try reconnecting to your internet. To disconnect, find the VPN in your network connections and right-click to disable it or head to the VPN section in your Windows settings and toggle off. If the internet connects, the issue is with the VPN. Always make sure that any software you are using is updated.

How to Disable VPN - One Way

2. Troubleshoot Your Internet Connection.

Use the built-in Windows troubleshooter to check for issues with your internet connection.

  1. Press & hold the Windows Key on your keyboard with the “I” key to get your settings menu to pop open. If this doesn’t work, in your computer search, type in “settings” and choose the best result.
  2. Head to the update and security section.
  3. Under “Additional Troubleshooters” – choose Internet & Network.
  4. Click Internet Connections.
  5. From the left hand menu choose the troubleshoot option.
  6. Under “get up and running” choose internet connection.
  7. Click on the troubleshooter button.
  8. If it finds any errors, it should automatically fix them.
Run Internet Connection Troubleshooter

If the issue persists, move on to the next fix below.

3. Try Resetting Your Internet Connection.

One of the easier fixes on this list for the “no internet, secured” error message is to tell your computer to simply forget your internet connection. This will allow you to reset the connection and see if it was just an issue with the pathways needed to connect to your Wi-Fi network.

  1. In the bottom right-hand corner, click on your system tray and on the internet icon.
  2. Disconnect from the Wi-Fi.
  3. Open the internet network again and forget the connection.
  4. Click on the internet symbol again and turn on airplane mode.
  5. Restart your computer and turn airplane mode off.
  6. Connect to your Wi-Fi network again.
How to disconnect from Wi-Fi & turn on Airplane Mode

4. Update Your Network Adapter.

Outdated drivers are known to cause all kinds of issues. To make sure that your network adapter is not at fault, make sure to update it.

  1. Type device manager into your computer’s search bar.
  2. Scroll through the list until you see network adapters.
  3. Click the arrow on network adapters to expand the list.
  4. Find your wireless network adapter in the list and right-click it.
  5. Choose to update the driver.
  6. Reboot when it is done and see if you can connect to the Wi-Fi.
  7. If you can’t, repeat the above steps and disable it instead.
  8. Reboot and re-enable.
How to Update Your Network Adapter

5. Disable Wi-Fi Sharing Software.

If you have any software applications that are “Wi-Fi sharing”, these can cause issues between your router and the wireless driver. To see if this is the cause of the “no internet, secured” error message, do the following.

  1. In your computer’s search, type in “run” and open the dialogue box. Alternatively press the Windows Key and “R”.
  2. Type in ncpa.cpl & hit enter for the network connections window.
  3. Right-click on the Wi-Fi connection and choose properties from the list.
  4. Uncheck any non-Microsoft software (third-party you have installed) that is using Wi-Fi sharing.
  5. Make sure to hit “okay” before closing the window.
  6. Restart your computer and see if the issue is resolved.
Disable any non-Microsoft, third-party applications using Wi-Fi sharing.

6. Enable Required Network Features.

The “no internet, secured” connection message error can sometimes appear if certain features have been disabled for your network.

  1. In your computer’s search bar, type in “settings”.
  2. Click on the “network & internet” option.
  3. Under related settings, click on change adapter settings.
  4. Right-click on your Wi-Fi network connection.
  5. Choose properties from the list.
  6. Under the networking tab, make sure the following are checked:
    1. Client for Microsoft Networks.
    2. File & Printer Sharing for Microsoft Networks.
    3. Link-Layer Topology Discovery Mapper I/O Driver.
    4. Internet Protocol Version 4 (TCP/IPv4).
    5. Reliable Multicast Protocol.
    6. Internet Protocol Version 6 (TCP/IPv6).
    7. Link-Layer Topology Discovery Responder.
Right-click Wi-Fi like in previous step to enable features listed.

The reliable multicast protocol option is the most important out of all of these. A small caveat here, turning on the IPv6 may cause the problem to persist, so if it does, try disabling that next.

7. Disable IPv6.

To disable the Internet Protocol Version 6 (TCP/IPv6), you follow very similar steps from the method above.

  1. Repeat steps 1-5 from the method above.
  2. Under the networking tab, find Internet Protocol Version 6 (TCP/IPv6).
  3. Uncheck it from the list.
  4. Hit okay and close the window.

Reboot your computer to see if the “no internet, secured” error has been resolved.

8. Reset Your Network Configuration.

This is an extremely simple technical method that will require you to use the command prompt tool. What you are doing with this method is releasing your internet protocol, renewing it, and then flushing your domain cache.

  1. Press the Windows Key and “X” at the same time.
  2. In the menu that pops open, choose command prompt, admin version from the list. This may also appear as “powershell admin”.
  3. Now type in the following commands one by one, hitting enter after each.
    1. netsh winsock reset
    2. netsh int ip reset
    3. ipconfig /release
    4. ipconfig /renew
    5. ipconfig /flushdns
Windows Powershell

Once you are done running these commands, close the command prompt window and reboot your computer. See if the “no internet, secured” error persists.

9. Antivirus Check.

While not as likely as internet configuration problems, it is possible that your antivirus is causing the “no internet, secured” connection error message. To check to see if your antivirus is the problem, simply disable the software and prevent it from auto-connecting on Windows startup. Reboot your computer and see if you can connect.

10. Allow Random Addresses.

Another quick fix is to enable the random addresses feature for your network. When you enable this feature, it makes it harder for people to track your location when you connect to various Wi-Fi networks. While this is seemingly unconnected to the actual error, “no internet, secured” flipping it on and then off has been known to fix the problem. Here is how to enable it.

  1. In your computer’s search bar, type in “settings”.
  2. Click on the “network & internet” option.
  3. In the left-hand menu, choose Wi-Fi from the list.
  4. Under “random hardware addresses” toggle the switch.
How to Enable Random Hardware Access

Reboot your computer! If it doesn’t resolve the issue, feel free to disable it following the same step above.

11. Change Power Management Properties.

While this might sound a bit odd, your power settings can actually impact your internet connection and may be the cause for the “no internet, secured” error message.

Where to change your power plan settings.
  1. In your computer’s search bar, type in “power”.
  2. Under best match, click on “power & sleep” settings.
  3. On the right-hand side, find related settings and click additional power settings.
  4. In the new window that opens, click on “change plan settings” on the plan you have enabled.
  5. Then click “change advanced power settings”.
  6. Under “wireless adapter settings” and “power saving mode” make sure that you don’t have “maximum power saving” enabled. This can sometimes cause the computer to turn off the wireless in order to save power. If you do, just simply click it and change it to performance mode and hit apply.
How to turn off maximum power saving mode.

Wrapping It Up

After going through all 11 of these fixes, the “no internet, secured” connection should be fixed and you’ll be able to reconnect your computer to the internet. If the issue still persists after troubleshooting, try power cycling your router or resetting it to see if there was an issue with the hardware. If this doesn’t work, consider trying a different Wi-Fi network or plugging in an ethernet cord and comparing the results.

2 thoughts on “[Fix] “No Internet, Secured” Connection Error: Windows 10”

  1. Alright, so for me, this problem occurred a couple days ago, I was watching a show through VPN, which I installed as a chrome extension. It suddenly stopped. I’ve tried all of the steps above, turned the router on and off, I’ve even gone as far as reinstalling windows, because it was on my to do list anyway, but this problem persists. All the other devices are connected through the same Wi-Fi with no issue at all. I’m at a loss!


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