Discord is a popular app used mostly by gamers to communicate via text and voice chat. It has versions for PC, Mac, iOS and Android, so you should be able to install and use it without problems. However, sometimes installation fails because of corrupted files, or Windows update packages interfering with Discord. If you run into this error, you can try the following solutions.
Reinstall the Discord app
If your Discord installation failed, the first step is to try reinstalling the app.
- In the search bar, type “task“, then click Open under Task Manager.
- In the list of processes, look for any process related to Discord. If you find any, select it, then click End task.
- Click the Start button, then choose Settings>Apps.
- Find Discord in the list, select it, then click Uninstall.
A window will pop up, where you have to confirm with the Uninstall button. This will uninstall the Discord app, however, there will still be some lingering data. In the next steps, we will delete these.
- Press the Start button, then hit R, and click Open under the Run app.
- Type “ %appdata% “ and hit Enter.
- Select the Discord folder in the window that pops up, select it, right-click, then choose Delete.
- In the Run window, type “ %localappdata% “ and hit Enter.
- Select the Discord folder in the window that pops up, right click it, then choose Delete.
- Restart your computer.
- Go to Discord’s download site and download the installation package.
- Right-click the downloaded file in the system tray, then choose Show in folder.
- Find the DiscordSetup file and double-click it to start installing.
Set Discord compatibility
Another reason for a failed Discord installation could be a compatibility issue with the Windows operating system. In order to fix that, you need to set custom compatibility settings for Discord.
Here is how to do that:
- Right-click the Discord icon on your Desktop.
- Choose Troubleshoot compatibility.
This will bring up the Compatibility Troubleshooter.
- Click on Troubleshoot program.
- Select The program worked in earlier versions of Windows but won’t install or run now and click Next.
- Set the compatibility to Windows 7 or 8.
- Click Test the program.
- Click Next.
- Try if Discord will install now. If so, choose Yes, save these settings for this program.
- If it doesn’t work, click No, try again using different settings and set it to the other version of Windows. Once you are happy with compatibility, close the troubleshooter.
If this didn’t solve the issue, you will have to revert to an earlier version of Windows to install Discord.
Uninstall the last Windows update
If you ran into the Discord installation problem right after a Windows update, try uninstalling the latest update packages. There is a high probability this will fix the issue.
To uninstall a Windows update:
- Click the Start button, then Settings.
- Under Update and Security, click Windows Update.
- Click View update history.
- Click Uninstall an update. A new window pops up.
In that window, look for the most recent update. Right-click it, then select Uninstall.
Try installing Discord now.
These simple steps should have enabled you to install Discord. Let us know in the comment section if they were helpful to you!